Support

Support

Here you can find the relevant information to contact the Key-Systems support team at the different locations. Please don't hesitate to send your questions to us. We also appreciate your feedback.

Contact a Domain Owner

If you want to get in contact with a domain owner (registrant), please refer to the publicly available Whois data provided by the respective TLD registry.

Following data privacy requirements, Key-Systems does not publish contact data of its registrant customers in the public Whois for many top level domains.

To contact these registrants, please visit the website domain-contact.org and send a message to a registrant of a domain managed through us via a contact form.

Technical Support

We are committed to answer your e-mail requests during 24 hours on working days. If your inquiries require additional support by the respective registry, the response time may be delayed.

Complaint and Abuse Report Procedure

In the rare case of having problems with a registered domain name please send your request to our complaint management. We will take care of your matter. All requests will be answered within 72 working hours.